Learning Points
Cognitive, Affective, Social.
Cognitive Learning Points
Project and Events Management
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Task management, time management, risk management, people management
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Scope triangle (quality, cost, time)
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Evaluating SMART Goals
Research and Statistics
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Formulated interview and survey questions
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Analysed data using thematic analysis on QDA miner lite and excel
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Presented key findings using appropriate graphs
Marketing and Communications for Social Service Organisations
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Conducted market research to understand the target audience
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Utilized 4Ps to maximize project's potential
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Identified & utilised digital/traditional marketing tools to market project
Sponsorship and Volunteer Management
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Identified suitable sponsors by ensuring that the organisation’s mission aligned with ours
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Identified needs of student volunteers to retain participation
Group Dyanmics and Facilitation
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Group dynamic models such as TKI allowed the team to understand varying strengths and weaknesses
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Kolb's reflective cycle allowed us to reflect on past experiences and identify areas for improvement
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Facilitation concepts such as framing allow us to facilitate better trainings for instructors
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Curated curriculum plan for trainers
Professional Communication
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Communicate directly with partner organisations via collaboration emails, simple pitch decks, proposals
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Uphold professionalism in interacting and crafting of emails to clients and partners
Regulatory Framework and Governance
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Organisational structure
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Ensuring employment of clients adheres to the Ministry of Manpower guidelines
Social Innovation and Entrepreneurship
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Community Mapping
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Based off our social enterprise project using two of the social enterprise models, mainly work integration and plough-back profit
IT Applications
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Storyboarding
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Editing on Adobe Premiere Pro
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Curating websites and posters
Learnt Outside Curriculum
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Budgeting and finance tracking (e.g contribution margin and break-even analysis)
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Competitor analysis
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Logistics management
Affective Learning Points (Individual)
Receptiveness
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Seeking objective facts
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Adapting to team member's working styles
Accountability
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Taking the responsibility to update progress on to-do lists or during meetings
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Taking pride in our work
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Managed time more effectively
Problem Solving & Adaptability
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Proactively giving the best ideas to the team whenever faced with challenges
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Adapting to changing circumstances promptly
Affective Learning Points (Group)
Teamwork
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Taking the initiative to help one another whenever other group members have a heavier workload
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Increased efficiency
Active Listening
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Listening to the deafblind to understand their needs
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Responding appropriately to clients
Optimism
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Initially discouraged by comments made by organisations during community mapping phase ​
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Did not give up and constantly spurred each other on and reminded ourselves why we started this project
Social Learning Points
Lack of Employment
Initial : Hinders happiness ​
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Present : Contented with their lives and uses their abilities to create a better life for themselves.
Action : Real. Scent was established to meet this emerging need. We could also collaborate with HR departments to employ this community.
Lack of Educational Opportunities
Initial : Belief that special needs education institutions cater enough for the deafblind ​
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Present : Inadequacies in education system as seen by our client being rejected from receiving education
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Action : Collaborate with schools to advocate for the deafblind and promote inclusivity.
Lack of Awareness
Initial : Public are not aware of the deafblind and how to help them ​
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Present : Deafblind related organisations are also generally unresponsive to emerging needs and more can be done to help them.
Action : Work hand in hand with initiatives like deaf hangout to further empower the deafblind.